I highly recommend this resort to anyone visiting Mantanani Island and hope to come back again in the near future.… Ahmad and his team made our stay memorable and wonderful. All in all, the dedicated and attentive nature of Mr. Ahmad, the manager of the resort, who tended to our needs and went beyond to ensure that our stay was comfortable and enjoyable. We were mesmerized by the picturesque view of the sea and its surrounding as well as the beautifully-lit resort at night. The sunset view in the middle in the sea was absolutely stunning. My friends and I chose the Beach Chalet facing the sea for our package and we went on a sunset cruise to Lungisan Island which was optional for the guests (additional RM16 per person). It includes a 2-way boat transfer, accommodation, four meals (breakfast, lunch, afternoon tea and dinner) and activities like snorkelling, kayaking, ATV ride, board games and blue tears watching at night (depending on the weather and season). The ‘All-Inclusive Package’ offered by Sutera Mantanani Resort is a value for money package. Mantanani Island, with its white sandy beaches and emerald waters, is a tranquil and pristine holiday destination for those who would like to relax and enjoy the seaview. Again, we apologies for any inconvenience caused during your stay. We will investigate the issues you mentioned and take appropriate actions to rectify them. Maintaining high standards of cleanliness is of utmost importance to us. We are sorry to hear about the disappointment with the room you stayed in. We will take your feedback into consideration to explore options for guests who arrive later in the day, ensuring they can still make the most of their time with us. We apologies if the late afternoon arrival limited your activities. While we cannot control the travel time, we do our best to provide a comfortable and enjoyable experience once you arrive. We understand that the journey from Kota Kinabalu City to our resort can take approximately three hours. We will review our website to ensure that the details about the charges are presented more visibly, allowing guests to make informed decisions. We strive to be transparent about all costs associated with our services, and we regret if this information was not as prominent as you expected. Our website clearly states that all land transfers are chargeable, unless included in any stay promotions. Regarding the land transfers, we apologies if there was any confusion. We appreciate your comments and would like to address your concerns. Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay at Mantanani.
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